Terms and Conditions : Alternative City Tours Photography Workshops

 

GENERAL TERMS:

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• Participants of the workshops should be aged 18 or over

• In order to get the most from our workshops/walk you should ensure you arrive promptly and attend each session in full

• Whilst our workshop/walk activities shall impose no problems for people of any age in normal physical health, we should point out that the majority of activities on our workshops/walks requires extensive walking through city streets and up and down stairs. Therefore our workshops are not suitable for clients of greatly impaired mobility.

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PAYMENT:

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• To book a non-Turkey workshop, a non-refundable deposit is required of the amount stated on each workshop description. The deposit is required to secure your place on the workshop. No workshop places will be reserved without a deposit. You will receive a booking form after paying the deposit which needs to be filled out and returned to Alternative City Tours.

• The balance of the workshop is due 2-4 weeks prior to the start date of the workshop. If we do not receive the balance of payment 4 weeks prior to the workshop start date we will treat the booking as cancelled and reserve the right to retain the deposit. If a booking for a workshop is made 2 weeks or less before the workshop start date the full amount of the workshop price is due at the time of booking to secure a space.

• Workshop cancellation should be made in writing to Alternative City Tours, either by email or by letter. We will cancel the workshop booking on the day we receive the letter or email. It is your responsibility to check with Alternative City Tours that we have received your communication. The cancellation fee will be 100 % of deposit amount, in addition if the cancellation is received within 30 days of the workshop/walk start date, additional cancellation charges will apply, as follows:

      30 – 16 days before departure 50% of the workshop/walk cost;

      15 days or less before departure 100% of the workshop/walk cost.

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BOOKING CONFIRMATION

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• For all non-Turkey workshops/walks, you will receive confirmation of your booking in writing, by letter or email. The receipt of a deposit does not constitute our acceptance of a booking; we will confirm all bookings in writing. Once we send out your acceptance of a booking; we will confirm all bookings in writing. Once we send out your confirmation letter please note that a contract will then come into existence between us.

• Alternative City Tours reserves the right to alter or cancel any workshop/walk. Should an alteration or cancellation become necessary, you will then have the choice of accepting  the change, taking an alternative workshop/walk (and where this is of a lower price we will refund the difference), or withdrawing from the contract and accepting a refund of all monies paid to Alternative City Tours.

• For avoidance of doubt, Alternative City Tours is not party to any travel bookings you make yourself and has received no payment for the same, we will not refund the costs of your travel in the event of workshop/walk cancellation.

• If we do not receive the minimum number of bookings that are required to run the workshop/walk, called under booking, and we have to cancel the workshop for this reason, we will not do so less than 30 days before the workshop start date. Force majeure is unusual and unforeseeable circumstances beyond our control, such as war or the threat of war, riots, terrorist activity, civil strife, industrial disputes, natural or nuclear disaster, fire, flood or adverse weather conditions.

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IN THE EVENT OF WORKSHOP/WALK CANCELLATION

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• In the event of illness or other circumstances under our control our workshop tutor is unable to run the workshop, we will provide a suitable replacement tutor. If this is not possible and the workshop/walk is cancelled we will refund the fee paid to Alternative City Tours for the workshop.

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TRANSPORTATİON, REQUESTS, WORKSHOP/WALK CONTENT ETC.

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• We reserve the right to change any of the prices, service or other particulars contained in this at any time before we enter into contract with you. If there is any change, we will notify you before we enter into such contract.

• If you have special dietary of other requests, you should inform us of these prior to departure. We will advise the relevant supplier of your requirements , but we cannot guarantee that such requests will be met, and will have no liability to you if such requests are not met.

• All transportation including trains, flights and transfers to your hotel are the responsibility of the workshop participant. Alternative City Tours will advise you on the transport options. It is the responsibility of the participant to book and pay for the transport and to arrive at the destination in time for the start of the workshop.

• On the workshop if your conduct is deemed unacceptable by Alternative City Tour’s workshop leader’s opinion we reserve the right to request that you leave the workshop. No refund of fees will be made.

• The activities of the workshops that are detailed on our website and communications must be taken as a guide to the activities that will be taking place on our workshops. Given this is a workshop aimed at creative pursuits the workshop leader reserves the right to change any part of the workshop activities. We require flexibility to change arrangements and activities and will provide alternatives. Therefore the workshop description must be taken as an indication of the workshop activities, and not as contractual obligation on the part of the company.

• Alternative City Tours does not accept liability for any loss or additional expense caused by delay or interruption to travel services through weather conditions, civil disturbance, industrial action, strikes, wars, floods or sickness. Such losses or additional expenses are the responsibility of the workshop participant.

• Alternative City Tours accepts responsibility for acts and/or omissions of its employees (whilst acting in the course of their employment). Alternative City Tours does not accept responsibility or liability for death, bodily injury or illness caused to the client or any other person included on the booking form unless arising from negligent act and/or omission the Alternative City Tour’s employees (whilst acting in the course of their employment). Any claims shall be subject to Turkish law in respect of any question of liability or quantum, and all proceedings shall be within the exclusive domain of the Turkish courts.

• We advise you to book full cover travel insurance.

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COMPLAINTS

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• Should you wish to make a complaint about a perceived failure of the workshop/walk of the contract, do so immediately with the workshop/walk leader. This will allow the leader the opportunity to find a satisfactory solution. If this is not possible please make any complains to Alternative City Tours in writing within 30 days of the end of your workshop.

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INSURANCE

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• All workshop/walk participants must take out the necessary and appropriate travel insurance before the start of the workshop/walk. This applies to any workshop/walk run by Alternative City Tours, whether here or abroad. Given this is a photography workshop/walk the insurance must cover the loss, expenses and damages arising from, including but not limited to, the cancellation of the workshop/walk (whether in whole or in part), personal accident and injury, medical and repatriation costs (for overseas workshops/walks), loss of baggage and personal money and belongings and flight cancellations and delays. 

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PASSPORT AND VISAS

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• All participants must be in possession of a valid passport and all visa, permits and certificates, including medical certificates required for the whole of the journey and the client accepts responsibility for obtaining the same. All information and advice given by us on visa, vaccinations, climate, clothing, baggage, special equipment etc. is given in good faith.

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ADDİTİONAL TERMS AND CONDITIONS

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• Alternative City Tours cannot be made liable for the consequences of weather conditions, flight cancellations, strikes, lost luggage, industrial action, wars, riots, sickness, quarantine, government intervention or other untoward occurrences. Any additional costs that result, such as extra hotel accommodation or flights, will be your responsibility and must be paid for at the time. Depending on the circumstances, such costs may be recoverable under your insurance.

• If we are unable to provide a significant proportion of the workshop/walk you have booked we will make alternative arrangements for you at no extra charge. If we are unable to do that we will offer you a pro-rata refund on your workshop and if appropriate, compensation.

• By signing the booking form you are agreeing to all of the conditions stated above.

       Each individual booked onto the trip must fill out and sign their own individual booking form. If a booking form is signed on             behalf of an individual all names are bound by the above booking conditions.